Privacy Policy
Your trust matters to us. This policy explains how we handle your information.
Effective date: July 7, 2026
Information we collect
When you request a quote or contact us, we collect the information you provide — such as your name, email address, phone number, the coverage you're interested in, and any details in your message.
We may also collect limited technical information automatically, such as your browser type and general usage data, to keep our website secure and working properly.
How we use your information
We use your information to respond to your request, prepare and present insurance quotes, service policies you hold through us, and communicate with you — by phone, text, or email — about your request and your coverage.
We do not sell your personal information. We share it only with the insurance carriers and service providers needed to fulfill your request, and only as permitted by law.
Your California privacy rights
As a California resident, you may request to know what personal information we collect, use, and disclose about you, and ask for a copy of it. You may also ask us to correct inaccurate personal information or to delete the personal information we hold about you, subject to exceptions the law allows — for example, records we are required to keep under insurance regulations.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising as those terms are defined by the California Consumer Privacy Act.
To exercise any of these rights, contact us using the details below. We will verify your request and respond within the time required by law, and we will not discriminate against you for exercising any of your privacy rights.
Data security & retention
We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and retain it only as long as needed for the purposes described here or as required by law.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected on this page with an updated effective date.
Contact us
Questions about this policy or your information? Reach us at hello@kousainsurance.com or (714) 982-8487. 1915 W Orangewood Ave Ste 102, Orange, CA 92868.